Just by changing the frame of a picture, you make it look different. Try it. Easier still, watch the same video on your phone, in landscape then portrait- it’s a completely different experience. And that’s what reframing is. In sales it means getting the customer to see the same thing in a different frame of
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The sales cycle is a guideline, not a deadline. Being a cycle, technically, it has no end. However, if it did have an end, closing the sale would be it. Ultimately, closing the sale is what counts. Movement along the cycle is selling; that movement is much akin to a dance. The 2002 hit song,
What if your product was mired in a scandal like Airbnb is right now? What would you do? Would you roll with the punches or throw in the towel? Would you rise to the challenge or, like an errant seller, sink to resignation, blaming the product and employer? “Na niliwaambia tu.” (I told them but
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In the wake of the 2023 KCSE results, a haunting question lingers: For those who haven’t made the cut, what defines you now that the “grim reaper” of exam results has cast its verdict? Putting the grimness into perspective, to date, more than half of those that sit KCSE score a D+ and below. This
In government, as in sales, the art of persuasion often involves crafting a compelling narrative that resonates with your audience. Like telling Kenyans that unga (maize flour) prices will fall to 120shs per 2kg packet (from 230) in six months to March this year. This was to happen following the subsidizing of production (as opposed
“It didn’t work when I tried it.” Of course, it didn’t. That doesn’t mean it doesn’t work or it’s bad. It just means it didn’t work for you. Sales people that use sales tips and techniques as crutches unwittingly reveal that they are handicapped. They are handicapped because they want, no, need, to externalise the
You will struggle to successfully run a sales team by remote. I’ll explain why shortly. But first, what do I mean by managing a sales team remotely? Well. Think of how effective, though detached, a remote control is from the TV, and the comfort it offers the user. Now then, there are sales managers and
Focus on the customer’s problem with agility, and not rigidity with what you’re selling, Interact with the buyer around his problem with an open mind, not your product, a closed one. Engage with the prospect on why he is entertaining your presence, because it’s not because you are entertaining. Like with a girl on a
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Here are three secrets of successful sales teams that business owners and entrepreneurs should know. The distribution curve rules First. Not all your salespeople are, or will even be, sales rock stars. Accept this. Move on. Like a bell curve you will always have a select few As, a bulk of Bs and Cs and
“Your ATM card does not have my name and account number on it,” the new customer complains. My other big bank does. “Here. You, see?” (He shows him) The sales person knows the truth. His bank does not have a printer to emboss the client details on it; truth is, being new in this retail