It is the seller’s job to remove the jagged edges in communication, creating a warmer relationship with the buyer and making the sale easier. Custoommunication is a complicated thing. Even when you correctly hear what the other person said, it may not be what they meant. Effective customer communication means learning to decipher the meaning
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Internet age selling requires a fundamental shift. It’s not Uber that’s the ‘enemy’; it’s the Internet dummy! Parity access to information fundamentally changes how selling is done today. We are in the Information Age. Insisting, “This is how I’ve always sold and it’s always worked,” just won’t cut it. Analogue and digital are terms bandied
#b2bsales, #digitaltransformation, #internetageselling, #modernselling, #salesadaptation, #salescoaching, #salesgrowth, #SalesStrategy, #SalesSuccess
Awareness & Education: "The Problem", Internet, Sales Strategy & Process
With intense emotion fused into the day, logic is suffocated, need becomes craving, and price is deemed irrelevant Valentine’s Day selling teaches powerful lessons. Learn how emotion, preparation, and understanding pressing needs can transform your sales approach. Pause. This is a sales column, not a relationship one, so let me stick to the point. What
#b2bsales, #customerneeds, #emotionalselling, #salescoaching, #salesgrowth, #salespsychology, #SalesStrategy, #SalesSuccess, #valentinesdayselling
“Selling against the grain requires a kind of stoic discipline that most people never develop. It means swimming against the tide when everyone else is going with the flow. It means planning when others are winging it. It means standing firm when society tells you to be someone else.” The foremost formidable challenge selling faces
#b2bsales, #salescoaching, #salesdiscipline, #salesmindset, #salesperception, #salesresilience, #SalesSuccess, #sellingagainstthegrain, #stoiceffort
Awareness & Education: "The Problem", Sales Mindset & Skills
“If you had read the invitation properly, you…” or “if you were listening to what I was saying, you…” and embarrassing the buyer by insisting you were right, are all signs of impatience. You may win the battle but you will lose the war. Patience pays. Successful businessmen and salespeople know this. Mediocre salespeople are
#customerloyalty, #impatienceinsales, #referrals, #repeatbusiness, #salespatience, #salesrelationship, #SalesSuccess, #saleswisdom, #trustbuilding
“Re sales-back office stalemate, remember that back office is there to help, not hurt you—they are a customer just like the paying one.“ The sales-back office stalemate is a scene straight from a cockfight. Back office sees sales as a necessary evil, and Sales sees back office in the same light. Yet the two must
#b2bsales, #internalcollaboration, #salesbackoffice, #salescoaching, #SalesLeadership, #SalesStrategy, #SalesSuccess, #salesteam, #workplaceculture
Your buyers can afford wallowing in the January blues; you can’t. Snap out of it! Use the 3Ps—Prospect, Patterns, and People—to jumpstart your sales and turn a slow month into a productive one. Perhaps the only active sales in January are back-to-school shopping, fare-paying passengers travelling back to the city, and the crooked traffic cop
#b2bsales, #internalcollaboration, #januaryblues, #prospecting, #salescoaching, #salesgrowth, #SalesPlanning, #SalesStrategy, #salestips
Awareness & Education: "The Problem", Sales Strategy & Process
Statistics are an amazing thing-they show you what you want them to. The year ahead promises to be exactly the type of year you believe it will be. The operative word here is believe and your sales attitude is the filter that determines what you see. . There will always be two kinds of salespeople.
#b2bsales, #salesattitude, #salesbelief, #salescoaching, #salesgrowth, #SalesLeadership, #salesmindset, #salesmotivation, #SalesSuccess
Awareness & Education: "The Problem", Sales Mindset & Skills
We are at the tail end of the year..Let us look at the valuable lessons in sales we’ve shared across it. As is tradition, and in keeping with the New Year cheer, herewith are highlights of the Sales Pitch year. This year promises to be exactly the year you want it to be. So this
#b2bsales, #salesgrowth, #saleslessons, #salesmastery, #SalesSuccess, #salestips, #saleswisdom, #sellingskills
Christmas is here. It’s not only the season to be jolly, it’s also the reason to be jolly. It’s the season for buyers to be jolly and the reason for sellers to be jolly. But what is the true meaning of Christmas today? For many, it’s become less about a spiritual celebration and more about
#christmasinkenya, #christmasmeaning, #christmassales, #holidayshopping, #kenyanspending, #retailtrends, #SalesStrategy, #seasonofgiving