Archive for Category: Attitude

How to sell in a crisis: a step-by-step guide. The case of Airbnb.

What if your product was mired in a scandal like Airbnb is right now? What would you do? Would you roll with the punches or throw in the towel? Would you rise to the challenge or, like an errant seller, sink to resignation, blaming the product and employer? “Na niliwaambia tu.” (I told them but

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Is it the economy that needs fixing? Or, is it just you? Let’s find out.

“It’s not me, it’s the economy,” so you say. And, to justify your many misses and rare hits those in your corner energize you’re position: “It’s not you; it’s the prospects that don’t have money. The problem is the economy; this economy needs fixing by the government.”  Maybe. Maybe not; maybe it’s not the economy,

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Unlock value from sales tips and techniques as guides not crutches

“It didn’t work when I tried it.” Of course, it didn’t. That doesn’t mean it doesn’t work or it’s bad. It just means it didn’t work for you. Sales people that use sales tips and techniques as crutches unwittingly reveal that they are handicapped. They are handicapped because they want, no, need, to externalise the

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Misaligned seller and company values costs you sales

Aligning personal values and corporate values earns you sales. Misaligned values loses you sales, and may cost the sales person his job. Here are 4 true stories that practically illustrate why you should align salesperson and company values. Case 1: The Preacher We had to part ways. Was he competent? Absolutely! In fact, he was

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Being number one isn’t the challenge; staying there is

Being the top salesman feels much like winning the World Cup. It’s a double-edged sword. One edge cuts the air with jubilation as the world celebrates with you, while the other edge cuts deep with the realization that in the same instant, you are the defending champion. And here’s the thing: being number one is

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How companies sabotage their sales efforts

Many companies sabotage their sales efforts through their internal sales training programs. Most internal professional sales training programs are product-oriented, with a technocrat (say, an engineer or underwriter) called in to drive home the product knowledge. Yet, success in selling is buyer-oriented. And so, armed with product knowledge, the seller goes out to evangelize to

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Only calendar changed targets didn’t

Rainmakers know only the calendar changed, targets didn’t. “Rainmakers don’t have excuses. You either made the sale or you didn’t; no-one wants to hear why you didn’t bring in the sale” “Don’t get too excited about this New Year stuff. Only the calendar has changed. The spouse, the job, the targets remain the same.” And

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