This article has been retired. Technology continues to reshape how players in the financial sector sell themselves—and the story has moved on considerably since this piece was first published. For the updated, comprehensive article on this topic—including current data on Saccos, the rise of AI-powered platforms like Ziidi, and what it all means for banks,
Your sales reputation is more important than the reputation of the organization you represent. It is why customers still call you for assistance long after you leave.. To help us understand this better, let’s look at three scenarios. The aggrieved salesperson A salesperson may feel aggrieved because the employer has dragged payment of his commissions
#b2bsales, #personalbranding, #salescareer, #salescoaching, #salesethics, #salesmindset, #salesreputation, #SalesSuccess, #trustbasedselling
Awareness & Education: "The Problem", Sales Mindset & Skills
Eliminate jargon when selling. Jargon is common knowledge for those in the same industry-not outside. Jargon is a gun many salespeople inadvertently shoot themselves in the foot with. Finally! I understood what 5mbps meant. And in the process, I was also reminded of the importance of eliminating jargon when selling. Speaking English, as I call
Do unto customers as you would have them do unto you “You are so gullible. You have paid money to read something I wrote for free; would you give me a laptop for free if I asked of it from your electronics shop? No, you wouldn’t; yet here you are paying for a product that
“Successful selling is a process. It is about being, not doing. Successful sales managers midwife the being process because they know it inevitably delivers success in the doing. “ You’ve changed. These words are the ultimate validation for the salesperson set to take off. Regrettably, they are words few salespeople get to hear. You see,
What does it take to write a weekly blog for years? The same thing it takes to thrive in sales: patience, discipline, persistence, and a willingness to face rejection. Writing and selling are remarkably similar. This article is the 151st in the writing of Sales Pitch! It makes me reflect. Did I know what I’d
#b2bsales, #salescoaching, #salesdiscipline, #salesgrowth, #salesmindset, #salespersistence, #salespurpose, #SalesSuccess, #writingandselling, Creative writing, How to become a writer
Awareness & Education: "The Problem", Sales Mindset & Skills
Selling is not tricking—it’s helping. It’s selling with integrity. Today I’ll play Agony Uncle and respond to some queries and feedback I’ve received over time. “Your tricks work” I’m sad. I’m sad because I have been misunderstood. You see, I have been excitedly told by some ardent followers of this blog that they have used
#b2bsales, #salescoaching, #salesethics, #salesgrowth, #salesmindset, #salesskills, #SalesSuccess, #sellingwithintegrity, #trustbasedselling
Awareness & Education: "The Problem", Sales Mindset & Skills
Chances are that marketing has already made the buyer attracted to the possibility of a friendship. But selling is a friendship with benefits. What she now wants to know is, “What benefits accrue with the friendship?“ To begin with, it’s not about your product. It’s never about your product. And just so we are clear,
#b2bsales, #buyerneeds, #customerbenefits, #salescoaching, #salesgrowth, #salespsychology, #SalesStrategy, #SalesSuccess, #sellingisafriendship
Dear Student, You’ve been sold a bill of goods. You’ve been deceived.Your grade does not define you. Yes, I know, your teachers, parents, relatives and all those grown-ups you look up to may have told you otherwise, and I understand why you believe them. They are your support structure. Surely, they know better. In many
#careerdevelopment, #destiny, #educationfor empowerment, #examgradesdontdefineyou, #kcse, #kenyaeducation, #lifelonglearning, #resilience, #studentmotivation
Awareness & Education: "The Problem", Sales Mindset & Skills
Despite disruption in the finance sector in Kenya, the country remains a global trailblazer. Saccos, banks, and fintechs are leading, not following. But to survive—let alone thrive—they must recognize that the sector has expanded to include telcos and fintechs. The sands are shifting. The Sacco struggle: growth without resilience Contrary to popular belief, the Sacco
#bankinginnovation, #digitalfinance, #financedisruption, #financialinclusion, #fintech, #fintechkenya, #kenyafinance, #mobilemoney, #saccos
Awareness & Education: "The Problem", Sales Strategy & Process