Will it be easy? It’s your lifeline. Just start. Deploy your passion to prospect successfully online. Prospecting is the lifeline of successful selling so I’ve said, repeated, reiterated and will continue to evangelize. Prospecting is identifying the right person to sell to. Successful sellers dwell on this foremost activity in selling because they understand that…
Continue readingInternet
Spread your prospecting like a COVID-19
The internet allows sellers, selling sandals or owning a shoe shop, to affordably cast their nets wide, and spread like a pandemic. There’s business bloom to be found in this pandemic gloom. This is what those that have migrated online are finding and mining, and that those that haven’t should quit dithering and start discovering….
Continue reading‘Marry’ the online buyer- he has control
What does this mean? It means that insisting that the employee must be in a suit when attending a ‘Zoom meeting’ will only frustrate you, the employer. You can’t control that. Accept and move on. You are no longer in control. This is a bitter pill for most sellers to swallow. Yet now, more than…
Continue readingManage transparency in the digital space
Acute awareness of how to, at once, exploit the benefits and mitigate the risks of transparency, becomes paramount. If you are of a certain age, the Russian word glasnost and name, Mikhail Gorbachev, should trigger memories of the opening and breaking up of the former Union of Soviet Socialist Republics (USSR). If you are not…
Continue readingAssumptions that can cost you the sale
The unfortunate thing is that many times buyers say yes to put you off and not because they know anything about the product. Whereas a measure of assumption is inevitable in selling, there are instances where it can cost you the sale. Here are three such. When opening the sale you ask the potential buyer…
Continue readingWhy regulatory intervention doesn’t boost sales
The “Red Book” given by Facebook to all its employees ends by saying: “If we don’t create the thing that kills Facebook, someone else will. “ Leaning on regulatory intervention to boost sales exacerbates intellectual laziness and dampens the entrepreneurial spirit. Four Thursdays ago we posited that Telkom taking on culturally entrenched M-Pesa head on…
Continue readingWill Telkom’s T-kash survive let alone thrive?
Innovation is not just another app. I think, like Equitel, Telkom should consider a flank (not head-on) attack. The problem is not simply dominance. It’s an unprecedentedly empowered customer, the rapidly changing times we live in and the disruptive way of thinking that’s required to survive in them. So Telkom Kenya wants a piece of…
Continue readingMake what you can sell, don’t sell what you can make.
Imagine how frustrating it must be selling the process of getting a sacco loan complete with guarantors to tech-savvy Generation Y. Make what you can sell, don’t sell what you can make. This is the mantra start-ups are forever reminded of. It is also relevant to existing businesses overtaken by time. The curse of many…
Continue readingEmbrace Social Media Platforms And Accelerate The Sale
WhatsApp is a salesperson’s tool of trade; it clears any grey areas, and removes time wastage in, communication. How things change! Slightly less than two decades ago, email was considered ‘unofficial’. The hard copy (preferably posted letter-‘snail mail’) took precedence. Today, the plethora ways of instant messaging make email the new snail mail. Yet, for…
Continue readingHas ‘Starving’ Posta Bitten More Than It Can Chew With PSV Venture?
Instant messaging platforms (like WhatsApp) have made e-mail the new snail mail; and now, snail mail Posta is playing catch up. From moving mail to moving mailers… Postal Corporation of Kenya (Posta/PCK) is diversifying into public transportation. The then Postmaster General/CEO Dr. Enock Kinara explains: “We are starting a Postliner Bus Service that will help improve…
Continue reading