Archive for Author: lmye-admin

Winning in sales is not based solely on ‘goals scored’

When such a winner is being selected, both his performanceandits impact on the business are considered. Whereas the importance of sales contests cannot be gainsaid, It’s not always the seller with the most sales at the end of the sales contest period who wins -much unlike football, where only scores hold sway. This revelation sometimes,

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What the World Cup teaches us about selling

Strikers in the football team are remembered more than, say, goalkeepers and defenders. Strikers ‘close’, and spectators crave that-goals. The World Cup is a week in, today. Football mania is in the air. And with it, plenty lessons on selling. Here are three. Numbers 64 teams. 32 matches. 1 winner. Those are the numbers that

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Sell at the exhibition stand like a matatu tout

The tragedy of the average corporate exhibition stand is that it is manned by a ‘supermarket cashier’. And its intended objectives and investment are lost…Your branch and stand are both your corporate outlets. However, potential visitors to your stand are rarely in ‘buy mode’. So how do you Sell at the exhibition stand? Read on

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Sell both the logical and emotional reasons for buying

Customers will buy from you even when they don’t feel good about you, only because they have no option. Kenya Power with its growing customer dissatisfaction index is a classic example. Let’s cut to the chase. Customers buy for two reasons only: solutions to problems and good feelings. The former is objective, the latter subjective.

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Ask questions to establish fact from assumption

Even if he has just seen three patients in succession before you, displaying the same symptoms as you, a doctor will not infer the same diagnosis for you. Inference is a conclusion reached on the basis of evidence and reasoning. Fact is a thing that is known or proved to be true. Consider the sentence,

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Negotiating across the 7Ps helps buyer see value

Sellers who focus negotiating to price only, limit themselves and lose the opportunity to show value-especially with new business. “Give us a discount. We are giving you 500 salespeople to train.” Contrary to popular belief, this is not an open and shut case of obvious discount from bulk business. Instead, it’s an opportunity to negotiate.

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Adjust your presentation across the hierarchy for a faster close

If the sale is to succeed, the presentation must be tweaked appropriately for content, style and duration. So, adjust your presentation across the hierarchy. To begin with, picture this. You tell your finance or managing director that, “Reconciliations are not being done correctly in the accounts department.” Likely, he irritatingly wonders, worse, for you, angrily

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Help customer reveal why he should buy

To do this successfully the seller should come from a point of ignorance, not knowledge. Keep it customer focused until he sells himself your lozenge having felt his pain. For instance, having surveyed the photos on the walls, showing the varied countries the Chief Engineer has worked in, this insurance agent points and breaks the

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The three types of closes and why the conclusive one matters

Three types of closes and, no, LPO isn’t one of them. Very likely the creditors and suppliers demanding payment from embattled Nakumatt are holding dearly to LPOs. “Closed”. This word is music to a salesperson’s ears. To close is to get commitment from the buyer that he will buy what you are selling. Closing is

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Why regulatory intervention doesn’t boost sales

Regulatory intervention is not the problem. As the ‘Red Book’ given by Facebook to all its employees ends by saying: “If we don’t create the thing that kills Facebook, someone else will.“ Leaning on regulatory intervention to boost sales exacerbates intellectual laziness and dampens the entrepreneurial spirit. Four Thursdays ago, we posited that Telkom taking

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