Selling is giving a service. This is why every employee must think like a seller. You want a plumber with some basic understanding of electrical work. We want elastic skills as employers but shun them as employees. Strange. Selling is giving a service and giving a service is selling. It is the perception that selling
Read More
Selling is giving a service. And service is given by any one. The extra sale is merely a by-product of this; so is accelerating your profile to 3D status. Far too many sales are lost by front line (customer facing) staff. Front office sales are lost largely because of a poor attitude and, sometimes, lack
#careerdevelopment, #CustomerService, #frontofficesales, #professionalgrowth, #salesgrowth, #salestips, #servicemindset, #upselling
Your attitude will determine one of two results You are not stuck with your attitude. It’s not a tree. It’s a choice you make. Take action against a negative attitude. Snap out of it. Or it WILL kill you. Your attitude will either empower you or poison you. This is true in life as it
#bepositive, #chooseyourattitude, #contagiousenergy, #dailyhustle, #emotionalintelligence, #growthmindset, #mindovermood, #mindsetmatters
Today’s article is the 101st and marks this column’s 2nd anniversary. As with any milestone, reflection is advisable. Only editorial space limits the depth to which we can reflect and so we’ll look at twelve ways in which we can connect with the buyer. After all connection is the underlying theme of Sales Pitch. 1.
#activelistening, #buyerconnection, #customereducation, #firstclassseller, #nojargon, #preparetosell, #salesattitude, #SalesClosing, #SalesSuccess, #salestips
It’s official! Even with the drastic changes in the sales landscape over the past decade, success in selling still depends on what it used to and has always done: adequate preparation. This verdict derives from professors of strategic sales from leading business and management universities globally, backed by practical, primary research from observing over 800
#activelistening, #BehavioralAnalytics, #CranfieldResearch, #MeetingMindset, #ROIMeasurement, #SalesBehavior, #SalesProductivity, #SalesSuccess, #SKOResearch
“If only con men (people who promise beyond ability) were ethical in their selling, they would be runaway successes” It caught the attention of the Head of State and is still trending. The expose of self proclaimed Dr. Prophet Victor Kanyari as a charlatan. In the midst of all the condemnation, pause to reflect. What
When selling luxury items, with understanding in hand, and getting out of your own way, intimidation by such opulence is lessened. “A pair of shoes for Kes. 280,000. That’s a bargain for Kenya’s billionaire club.” So screamed the Daily Nation story. The story went on to report, “…that an elite group of only 25,000 people
Rejection. The salesman’s nemesis. Rejection. The leading cause for the high attrition in the sales profession. Rejection. The foremost reason why most people shun sales. Yet, you should bounce back from rejection Rejection is painful. Rejection is so painful, that many actively avoid it. Sadly though, for the salesperson, avoiding rejection is a step backwards
To some it’s euphoric. To most it’s traumatic. That fleeting, tension-filled moment, when the first kiss is imminent. Euphoria is when the man senses and immediately acts on that moment; tragedy is when the man senses it but freezes in place. In the former, the lady is excited that the man took the cue. In
To begin with, I was recently invited to a sales achievement awards ceremony and five things stood out for me. Today I share one. Sell ethically for sustainability. Next week. I’ll share the rest. Now. Like in any other awards ceremony, there were different categories. The one that I found of greatest interest is the