“Back office is there to help, not hurt you-they are a customer just like the paying one” It’s a scene straight from a cock fight. Back office sees sales as a necessary evil and Sales sees back office in the same light. Yet the two must work together: sales promises the heaven back office is
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Your buyers can afford wallowing in the January blues; you can’t. Snap out of it! Perhaps the only active sales in January are back to school shopping, fare paying passengers travelling back to the city, and the crooked traffic cop hoping to find your car insurance expired. Most other sellers are experiencing January blues -‘recharging
Statistics are an amazing thing-they show you what you want them to. 2016 promises to be exactly the type of year you believe it will be! And the operative word here is believe. 2016 will have two kinds of sales people. Those that believe that 2016 will be bigger and better in spite of the
Today is the last day of 2015.Let us look at the valuable lessons in sales we’ve shared across the year. As is tradition, and in keeping with the New Year cheer, herewith highlights of the Sales Pitch year. 2015 promises to be the year you want it to be, this column assured us in January.
Creative ways of saying Happy New Year, Selling at the beginning of a New Year
Attitude, Buyer behaviour, Communication breakdown, Features vs Benefits, Prospecting
“Displaying your intelligence to the buyer is displaying stupidity” Remain Dumb. Stupidity gets you places in selling. Yes, I know. You’ve been told that speaking intelligently and looking intelligent gets you places. True. And in this taking selfies, peer driven, Keeping Up With the Kardashians world, it will. But not in selling. To thrive in
Selling is giving a service. You want a plumber with some basic understanding of electrical work. We want elastic skills as employers but shun them as employees. Strange. Selling is giving a service and giving a service is selling. It is the perception that selling and service are mutually exclusive that is the bane of
Educate your buyers, Elastic Skills To Sell is Human, Information is no longer the trump card in sales
Attitude, Cross-selling, Education, Market Trends, Personal Growth
Selling is giving a service. And service is given by any one. The extra sale is merely a by-product of this; so is accelerating your profile to 3D status. Far too many sales are lost by front line (customer facing) staff. Front office sales are lost largely because of a poor attitude and, sometimes, lack
#careerdevelopment, #CustomerService, #frontofficesales, #professionalgrowth, #salesgrowth, #salestips, #servicemindset, #upselling
Your attitude will determine one of two results You are not stuck with your attitude. It’s not a tree. It’s a choice you make. Take action against a negative attitude. Snap out of it. Or it WILL kill you. Your attitude will either empower you or poison you. This is true in life as it
#bepositive, #chooseyourattitude, #contagiousenergy, #dailyhustle, #emotionalintelligence, #growthmindset, #mindovermood, #mindsetmatters
Today’s article is the 101st and marks this column’s 2nd anniversary. As with any milestone, reflection is advisable. Only editorial space limits the depth to which we can reflect and so we’ll look at twelve ways in which we can connect with the buyer. After all connection is the underlying theme of Sales Pitch. 1.
#activelistening, #buyerconnection, #customereducation, #firstclassseller, #nojargon, #preparetosell, #salesattitude, #SalesClosing, #SalesSuccess, #salestips
It’s official! Even with the drastic changes in the sales landscape over the past decade, success in selling still depends on what it used to and has always done: adequate preparation. This verdict derives from professors of strategic sales from leading business and management universities globally, backed by practical, primary research from observing over 800
#activelistening, #BehavioralAnalytics, #CranfieldResearch, #MeetingMindset, #ROIMeasurement, #SalesBehavior, #SalesProductivity, #SalesSuccess, #SKOResearch