Sales Articles

Selling social impact: 4 ways NGOs can sell in business language

“Why should we renovate the dispensary? Because it’s across the road from us? I can’t believe you’re even asking! It’s a public facility. We pay taxes. If the government fails to use them properly, that’s not our problem. Selling social impact is not our business.” That was the response from the management of a milk

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Feature and benefits dumping is not selling. This is.

Avoid feature and benefits dumping. Speak only of the feature that addresses the buyer’s pain. Ignore the rest. Your soil health analytics has several features including a dashboard, chemical, physical, and biological diagnostics that map nutrient levels, biological activity, and crop-specific needs. Impressive. But. If the farmer is worried about declining yields due to poor

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How not to sell anything: lessons from our National Sales Team

Do you honestly believe the government when they insist that they will not be sharing your data in the US–Kenya Health deal? Because if you’re trying to understand how not to sell anything, this is a textbook case. This government excels at good intentions — sincere promises, grand visions — but without credibility or action

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What customers want: why $16,000 saving you $100,000 matters

Every once in a while, a statistic doesn’t just catch your attention—it slaps you awake. And reminds you of what customers want. Like this one shared by a customer: “When a farmer invests USD 16,000 in our soil testing, he unlocks savings of USD 100,000—simply by using less, but better-targeted, fertilizer.” Read that again. Sixteen

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Ask to join the meeting and stop your sale from dying in translation

When the customer says: “Let me talk to my team,” respond with, “Great—would it help if I joined the conversation to clarify anything for them?” This simple line is the essence of the approach: ask to join the meeting. The real reason sales die (and why you must ask to join the meeting) Why? Because

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Frame your offer in one sentence and stop losing sales to complexity

If you can’t explain your offer in one sentence, don’t expect your client to remember it. And if they can’t remember it, they can’t buy it. Simple. Here are four reasons why you should be able to explain your offer in one sentence. 1. If you can’t explain your offer in one sentence, do you

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From motivation to exhaustion: the silent cause of sales burnout

“He has two million shillings he’s expecting but I doubt he’ll ever be paid.” No, I’m not talking about frustrated vendor Sammy Kioko who accuses Machakos County of not having paid him for services rendered two years ago. Nor the hundreds of suppliers nursing similar wounds from the beast called pending bills. This story is

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