Archive for Category: Pitching/Presenting

How exams results’ queries rhyme with buyer behaviour

In many ways the obsession with total marks and not how they were arrived at, is reminiscent of how buyer’s buy-selectively. “What did he get?” This question was asked by millions of Kenyans last week immediately after the results for the national examination (KCPE) were announced. The expected response to a child’s performance in the

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When, and when not to, give options when selling

Options offer the buyer a sense of control. “I’m the one making the decision,” she feels. “Would you like to sign with the blue pen or the black one?” This is a technique in closing. It’s an example of what is called an alternative close. When you stop to think about it, does it really

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Sell to solve the buyer’s problem, not to seek elusive product perfection

Did you know that your competition sees your weakness as strength? It never ceases to amaze me how, when doing a comparative market analysis, sellers (say, of This Company) are quick to lament thus: “Competitor J’s product has a higher torque than ours”. Or, “Competitor K’s service is priced lower than ours.” Or, “Competitor L

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Big brand name not automatic selling advantage

Selling a big brand name? Just as with glowing academic papers, that reputable name won’t work for you, if you don’t. Could you be wallowing in the miasma of your company’s renowned brand name? “Watakuja tu” you reckon. (Customers will always come). “We needn’t put in much effort in selling. After all, we are (insert

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