You may not realize it, but your personality type could be influencing your focus as a sales professional in leadership—and not always in ways that help your team hit target. We all come into sales leadership with strengths. But those strengths have blind spots. And blind spots in sales management cost money, morale, and momentum.
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Dear Sales Manager, are you managing numbers or managing people? If your entire sales management strategy fits into an Excel sheet of monthly targets, congratulations—you’re not managing. You’re hoping. But, “Sales is a game of numbers,” you say. True. Also true, is that, not all sales people are motivated by money or targets. Now, as
If you did not connect with the buyer during the pitch, you will not with your proposal. If your meeting ends with a bland, “Send us the proposal, we look at it and we will get back to you,” translate that to mean, “Ciao, adios, we’re done.” If it ends with a summary of the
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Is AI coming for your job? That’s the question echoing through boardrooms, sales floors, and WhatsApp groups alike. But let’s be honest: AI isn’t your biggest threat. Your mediocrity is. When ChatGPT launched, a wave of panic swept through the workplace everywhere. Sales was no exception. Reps started whispering about automation. Managers scrambled to attend webinars
Yes. That’s right. Your top sales person can leave you. In fact, he will if you fail to manage him as you should. Good sales people leave for different reasons and when it happens, it usually catches everyone off guard. Jaws drop. Managers shake their heads in disbelief—often masking blame as concern. “Poor Sheila. She
Are you busy following the sales manual or actually getting results? Following instructions will keep you busy—and keep the peace. It gives you cover when targets are missed: “But I followed the manual.” But that excuse won’t last long. Because in sales, it’s not the manual that moves the sale forward—it’s the hard sales conversations.
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Dear CEO, is your relationship with your sales team a healthy or unhealthy dependency? “I just don’t get it,” lamented a business owner and CEO. “I deliberately hired trained, ready-to-sell sales people. Further, I already have my sales operations in place and they follow it. To a point. The point where they are required to
Do you have two ride-hailing apps on your phone? (Likely Uber and Bolt.) Is your cell phone dual-SIM, with each slot housing a different mobile network? (Probably Safaricom and Airtel.) Have you ever MPESA-d 160 shillings in two instalments—100 and 60—just to avoid transaction charges? What does that say about you? What does it say
In B2B sales, few phrases are as discouraging as “We already have a supplier” or “We bank with someone else.” It often feels like a closed door. But it shouldn’t. In fact, these statements can be the start of a different kind of conversation—one that seeks a soft entry point, builds trust from the inside
Sales are lost long before the customer walks away. Downtime, stockouts, and poor communication aren’t just operational issues; they are sales problems. While businesses work to address these sales problems, here’s what a salesperson in a small or growing business can do in the meantime to safeguard every sale. Downtime is not an IT problem
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