Why we need to mind our language

Communication is one of the most complex, yet indispensable tool we use daily. It is made even more complex when the language of, er, communication is English. To declare competence in communication means that you have the ability to do something successfully- and because perfection doesn’t exist, competence therefore implies a perpetual work in progress….

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Here’s How To Bridge The Gap Between What Customers Say And What They Mean

It is the seller’s job to remove the jagged edges in communication, creating a warmer relationship with the buyer and making the sale easier. Communication is a complicated thing. Even when you correctly hear what the other person said, it may not be what they meant. When a customer asks for a drill, the obvious…

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