Front office staff can boost sales and grow their careers

Selling is giving a service. And service is given by any one. The extra sale is merely a by-product of this; so is accelerating your profile to 3D status. Far too many sales are lost by front line staff. They are lost largely because of a poor attitude and sometimes lack of capacity. Consider these…

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When Budgets Run Thin, Default Into Start-Up Mode To Grow Your Career

Defaulting into start-up mode when required to, is not something you do for the company but something you do for yourself. Businesses evolve. Sometimes they go through a rough patch and the angry CEO blatantly exposes the thorns and not the roses. “The industry is going through a difficult time and, as you can see,…

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3 lessons in selling from matatu crew

3 lessons in selling from matatu!? You must think I’ve lost it, huh? What lessons can one possibly learn from the manic matatu crew?! Well, here’s three. Lesson in selling from matatu, 1: There is always a way Somehow, the matatu driver will always find a way forward. He will overlap, use the wrong lane…

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