What does conversion mean in product/service sales? Just because the buyer’s jaw dropped (prospect’s), floored by the magnificence of your novel product or service, does not mean they will automatically buy. No. They must still be sold to. Conversion involves product attraction PLUS customer engagement. This revelation is a cause for grief for many novel…
Continue readingConversion ratio
Seek first to understand before closing
Customers want to buy, not to be sold to
Continue readingDon’t lament, learn from failed sales conversions
Instead of beating yourself because your last two pitches didn’t pan out, work on a reducing your conversion (call-to-close) ratio. That the presentation did not convert to a sale is not cause to hang your boots nor your head. I mean, what would you make of a hawker that gave up because you didn’t buy…
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