Archive for Tag: how to handle complaining customer

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Posted on August 27, 2014
/ John Kageche

Negotiations key to securing value for buyer, seller

Negotiations are key to securing value with the customer. Here’s an example how. The other day I couldn’t get a head massage at my barber’s because the masseuse wasn’t in. So I asked him for the refund equivalent. I laughed at his witty response: “To compensate, next time you’ll get a longer massage.” And just

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Negotiations, Objections

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