Archive for Tag: #customerjourney

Where is your sales funnel leakage happening?

Statistically, your greatest sales funnel leakage happens at initial point of contact the buyer makes with you or your business. Did you know that? And if you are a business owner, is this the case with you? Let”s find out. You may lose some sales at the bottom end of the sales funnel —at closing

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Selling through processes: the truth about the invisible sales team

Do you sell through processes? Let me rephrase. If you work in back office, support functions, or Operations, do you realise that you are selling every single day? No? Walk with me. The 21st-century customer is irritated by friction. He is moved more by experience than price or product. Yes, you read that right. Today’s

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Stay ahead in a rapidly changing world with Lend Me Your Ears. It’s Free! Most sales newsletters offer tips on “What” to do. But, rarely do they provide insight on exactly “How” to do it. Without the “How” newsletters are a waste of time.